Con Edison

To help rollout Con Edison's new dashboard both internally and externally, I created short gifs to help get customers acclimated to the new experience. I storyboarded and animated the new features to showcase how each flow was intuitive, user-friendly and saves time.

Role: Visual Designer    |    Project Type: Motion Graphic, 2D, Illustration, Web, Print    |    Date: May 2017 - April 2017

 
 
 
SwitchingAndAddingAccounts_V2.gif
SettingUpALevelPaymentPlan_V4.gif
 
pref_V5.gif
 

To show Customer Service Representatives the upcoming changes to the dashboard, we created a short video highlighting key experiences within the dashboard that will help make their jobs easier, efficient, and will help cut down on calls to the call center. Working alongside another designer, we created storyboards and iterated illustrations that explained the new Con Edison site experience breaking down the new features.